What is the difference between water resistant, waterproof and submersible bags?
Water Resistant Bags
Can withstand light rain and splashes only. Suitable for use where light water resistance is adequate. These bags are generally suitable for use where light splashes may occur. (They are not waterproof).
This is where our North Storm waterproof bags sit. They will withstand a quick submersion and will float if dropped in the water. Waterproof bags are generally suitable for boating, kayaking or where there is a chance of heavy rain, high seas or capsizing.
Our waterproof bags have a rating of Class 3: IP66. They can handle a quick submersion and have the ability to float. The external zipped pockets are water resistant and are a Class 2: IP65
Click here to view the waterproof IP rating chart or you can find this under each product in their description section.
Have the ability to withstand water penetration for up to 30 mins and are submersible to the depth of 1 metre / 3ft. These bags are generally suitable for use in extreme and extended wet conditions.
What is the safest way to wash my waterproof bag?
Firstly use warm soapy water and wipe down with a sponge to clean. Then rinse off with clean water and clean cloth or sponge. Hang to air dry. Ensure they are completely dry inside and out before your store them.
- DO NOT use abrasive scourer’s or steel wool.
- NEVER use bleach or other corrosive cleaners.
- DON’T EVER machine wash, dry clean or tumble dry. Please hand wash only as any other way may damage the welded seams.
Can I put my waterproof bag in the dryer?
Never place your waterproof bag in the dryer!
It is important to never place any of your bags in the dryer. Placing your waterproof bag in the dryer will certainly damage it and will separate the welded seams.
Always allow your bag to air dry naturally. You can assist the drying process by wiping inside and out with a clean dry cloth. Above all we highly recommend hanging your opened bag upside down to air dry in a well ventilated area.
How do I dry my waterproof bag?
How should I store my waterproof bag?
Above all, only when the bag is completely dry, simply fold loosely in half and place in a cool dry place out of direct sunlight.
Will my waterproof bag float?
TIP: If you are using your dry bag as tow float while swimming, and have electronics. Always double bag your electronics in a zip-lock bag. Just for that additional layer of protection.
What is North Storms shipping process after I order my waterproof bag?
Orders are delivered between Australia Post’s business hours Monday – Friday, except for public holidays.
You will receive a tracking number once your order has been shipped so you know exactly where your parcel is at all times. Please ensure you leave a mobile number or email address at the checkout so we can text or email the tracking code to you.
Remote Locations and Islands
Some remote locations and islands may not be serviced by standard delivery. Therefore an additional fee may be charged. However, in this event, we will contact you to advise of any additional charges that may incur.
Please note: Inclement weather conditions can delay shipments, including expedited shipping methods. We are not responsible for late deliveries due to natural disasters or unforeseen weather conditions.
Delayed or Missing Parcels
Please email us on firstname.lastname@example.org and we will investigate the matter for you. Alternatively call us on 0451513888.
How long will it take for the standard free delivery to reach me?
- NSW – Metro – up to 2 – 3 business days
- NSW – Country – up to 5 – 6 business days
- QLD – Metro – up to 2 – 3 business days
- QLD – Country – up to 5 – 6 business days
For all other states outside NSW & QLD
- Metro – up to 3 – 6 business days
- Country – up to 5 – 14 business days
For more information click here to visit Australia Post
*To assist you with postage calculation time frames we are posting from postcode 2486 NSW
Does North Storm ship waterproof bags Internationally?
However, if you just gotta have one of our products and the future seems too distant! Please contact us on email@example.com and we will work something out with you. 🙂
What if my North Storm waterproof bag just isn’t right for me?
To complete your return, you can just simply email us your proof of purchase.
All postage and insurance costs are to be paid by the buyer. We have to make the goods your responsibility until they reach our PO Box. Please ensure the item is packed properly and won’t be damaged in transit. We recommend using registered post so you can track your item.
If you need to complete a returns form – please click here for the lowdown on our returns policy.
Can I cancel my order?
What payment methods can I use?
If you don’t have a Paypal, Afterpay account or Credit Card, and you are concerned about privacy. Grab yourself a Credit Card Gift Card. They sell them at any Australia Post Office. They work just like a credit card, but it’s not linked to your bank accounts (they are pre-paid) and you control how much money you want to put on them. 🙂
No worries. If you can’t find the answer you’re looking for, you can send us a message here and we’ll respond to you as soon as we see it. 🙂
No worries. If you can’t find the answer you’re looking for, you can send us a message here and we’ll respond to you as soon as we see it.